Chair in the living room
Close up of a lamp on side table
Items on a shelf
A street in Rye
2 walkers on the hills
Gate with tractor in the background
More information

Frequently Asked Questions

Got a question about Coldharbour or staying with us? We’re here to answer it. If you don’t see your questions here, please get in touch with us via our contact page.

What are the check in and out times?

The check in time is 4pm.  The checkout time is 11am unless otherwise agreed with the Coldharbour team. Occasionally we can accommodate an earlier check in time if requested. If so we will text you when the property is ready.

What day can we check in?

For a weekly booking we generally we like to keep to Saturday to Saturday but we are flexible depending on availability. Please enquire at time of booking.

Is there plenty of parking?

We have plenty of free parking by all our properties and it is very safe. We have automatic gates to the cottage and will give you a code on arrival if necessary.

There are 2 dedicated parking spaces specifically for the Shepherds Hut. From there is a small walk along a sealed path to the Hut (about 20m)

Is Coldharbour safe for children?

Yes the cottage is at the end of a long drive which is gated at night. The children can play around the cottage quite safely. All farm traffic uses the dedicated Farm entrance.

Are there places for children to play?

Coldharbour Cottage

There is a small cottage garden with a lawn. A TP slide and toy box with lots of bats and balls for children is also available. We do have a summer house for those who want to sit and watch.

Log Cabin

The cabin has open access to a 10 acre field. So run, play and have fun. Sometimes there may be a few sheep in the fields but they shouldn’t bother anyone. We do have an enclosed area to the rear of the cabin overlooking the ponds.

Shepherd’s Hut

The orchard has 70 fruit trees and its fun to learn about the different varieties. Have a look in the Shepherds Hut Information Leaflet for more details. So run, play and have fun.

Is there space for dogs to run around?

Yes, generally speaking we have at least one fenced field or paddock which your pets can run free. Please request on arrival or at time of booking.

Can we use the hot tub anytime?

Yes of course, but its use is exclusively for people staying within the Log cabin. We would just ask you read and follow the very simple rules for your own safety. These are all laid out in the Log Cabin Information Book before you use the appliance.

How can I find out about things to do and places to visit?

We have a small library in each of the properties with some brochures and suggestions. We live on the farm and are more than happy to help plan your stay if you wish. We know where the good eating places are, the best tea rooms and places to shop!

You can also take a look at our points of interest page, which will give you some ideas and places to visit.

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Can I talk to the host?

Yes of course you can, we are very approachable and our primary mission is to make sure you have a safe and pleasant stay at Coldharbour. Please find our details on the location and contact page.

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Any other questions?

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